Todo4teams has three settings to restrict the archive search results. The server setting UNRESTRICTED_SEARCH controls the filtering of the search results, i.e. iIt determines how much the visibility of the todos of other users  is restricted.

In addition, the limitation of the search results depends on the assigned roles of the user, as described below:

Limited display of search results - UNRESTRICTED_SEARCH = false

If the user is

• Agent: In the search dialog the user has to select himself as an assignee or owner to start the search. Accordingly search results contains only tickets that satisfy this condition.
  It is possible that the todos is given an addressing to groups to which the user is not assigned for and for which the user has no authorization to address. This happens, for example, when todos are forwarded to other groups through workflows.
• Administrator: The administrator has no restrictions in the search dialog. However, only todos that are addressed to groups to which the administrator is assigned are displayed. He is shown his own todos (he is owner or agent), no matter which group they were addressed to. However, he does not see any personally addressed todos of other users (i.e., he is neither owner nor agent).
• Superadmin: If the user has the Superadmin role, he sees unrestricted  all todos in the search result, which correspond to his search criteria.

Local search - UNRESTRICTED_SEARCH = local

The user is

• Agent: Only Todos are displayed to the user who have been addressed to groups to which the user is assigned to. Additionally he is shown his own todos (he is owner or assignee), no matter which group they were addressed to. Personally addressed Todos will only be displayed to him,  if he is the owner (sender) or agent (addressee).
• Administrator: Only Todos are displayed to the user who have been addressed to groups to which they the user is assigned to. He is shown his own todos (he is owner or agent), no matter which group they were addressed to. However, he does not see any personally addressed todos of other users (i.e., he is neither owner nor agent).
• Superadmin:  If the user has the Superadmin role, he sees unrestricted  all todos in the search result, which correspond to his search criteria.

Unlimited display of search results - UNRESTRICTED_SEARCH = true

The user is

• Agent, Administrator oder Superadmin: The user sees unrestricted  all todos in the search result, which correspond to his search criteria.

If todo4teams is operated with this setting, it must be clear to the users that no private messages can be exchanged and any information exchange via todo4teams is accessible to all users.