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If you close a ticket originating from an incoming email and you did not fill the 'E-Mail' dialog todo4teams will ask you if you really don't want to send a reply email:

image-20241206104128-2.png

To suppress this question (e.g. for emails sent automatically by technical systems or coming from no-reply adresses) add a property named "NOANSWERREQUIRED" to the task, see below:

if(task.email.contains("noreply"))
    task.addProperty("NOANSWERREQUIRED","TRUE");