Server Settings
In the tab "Server Settings" the settings for the todo4teams server are stored. The server settings are key-value pairs. Also for the server settings there are the methods "Create", "Edit", "Delete" and "Copy" and "Update".
When applying a server setting a window opens up with two tabs. The tabs "Details" and "Value":
On the tab "Details" the name or key of the server property and a comment to this will be displayed. The tab "Value" specifies the contents of the server property. This text can be colored for reasons of a better editability by means of the selection-box "Syntax". The options are:
- Text
- XHTML
- XML
- SQL
- Properties
- Java
- javascript
- Python
With the help of the button "Load file" also ready-made text files can be loaded as a server property. This is useful for the example to of large XML- or CSV-files. The following server settings are default values of the system and can be customized by administrators. They determine the behavior and the displayed texts of todo4teams:
| Name | Description | Values |
| ALLOW_EXCEL_EXPORT | Allows the export of todos form the web-GUI | true[false] |
| ANDROID_CLIENT_VERSION | Determines the version of the mobile client | 1.0.0 |
| API_QUERY_LIMIT | Maximum number of tickets which can be queried via API | 100 |
| API_QUERY_LIMIT_WITH_ATTACHMENTS | Maximum number of tickets with attachments which can be queried via API | 100 |
| AUTOREPLYTAGS | Comma-separated list of keywords for detecting an absence note | Autoreply, absence note |
| coreClientCount | Control parameters for the defintion of the number of threads to manage client sessions | 32 |
| COST_CENTRE | Definition of cost centers for the finishing dialogue | <root initial="national"> <category name="national"/> <category name="international"/> </root> |
| DEF_SEARCH_RESULTS | The preset default number of search results in the archive search | ie 50 |
| editorCss | The stylesheet to configure the HTML editor | <style>...</style> |
| EMAIL_TO_DESCRIPTION | Specifies how todo4teams displays incoming emails in the description: | html[plain] |
| emailCss | Here the style sheet properties for outgoing e-mails are defined | <style>...</style> |
| EXTERNAL_FORWARD_EMAILS | List of e-mail addresses that are offered in the GUI for external forwarding | max.muster@mail.de j.doe@commerce.com martin.bluma@bergener-partner.de |
| EXTERNAL_FORWARD_STRING | Prefix in the topic of forwarded e-mails | ie forwarded by todo4teams: |
| EXTERNAL_FORWARD_USERS | Comma-separated list of user IDs for which the external forwarding is enabled | ie 1,5,22,45 |
| FORCE_PULL_MODE | Forces the server to run all clients in pull mode run | false[true] |
| GLOBAL_TEXT_MODULES | The XML representation of the global text modules | XML-Description of text modules |
| HIDE_BILLABLE | Hide the billable checkbox in the dialog. | true or false |
| HISTORY_BLACK_LIST | Line by line description of wildcard URLs that are excluded from the historicization | *newsletter* *noreply@* |
| HTTPNONPROXYHOSTS | Pipe-separated list of hosts for which a direct network connection is connected | 192.168.1.1|myserver.local.com |
| HTTPPROXYHOST | The HTTP-Proxy | z.B. myproxy.local.com |
| HTTPPROXYPASSWORD | Password of the HTTP-Proxy | password |
| HTTPPROXYPORT | Port of the HTTP-Proxy | ie 80 |
| HTTPPROXYUSER | User name for the HTTP-Proxy | User name |
| INCOMING_EMAIL_HTML_REPLACEMENTS | Pipe-separated list for the modification of incoming e-mails | z.B. background-image: url(https://img.web.de/v/p.gif)|background-color:white |
| inquiryAnswerUrl | Web-URL for inquiries | http://myserver:8080/ToDoServer/inquiryAnswer.jsp?iqid=TODOINQUIRYID&tid=TODOTASKID&exp=TODOIQEXP |
| InquiryFooter | Footer for inquiries | Vielen Dank für Ihre Mitarbeit Ihr Service Center Diese Anfrage jetzt beantworten: http://myserver:8080/ToDoServer/inquiryAnswer.jsp?iqid=TODOINQUIRYID&tid=TODOTASKID&exp=TODOIQEXP Alle mir zugewiesenen Anfragen anzeigen: http://myserver:8080/ToDoServer/inquiryOverview.jsp?iqid=TODOINQUIRYID&tid=TODOTASKID&exp=TODOIQEXP |
| InquiryHeader | Form of address for outgoing inquiries | z.B. Liebe Kollegin, lieber Kollege, |
| inquiryOverviewUrl | Web-URL for overview of inquiries | http://myserver:8080/ToDoServer/inquiryOverview.jsp?iqid=TODOINQUIRYID&tid=TODOTASKID&exp=TODOIQEXP |
| inquiryReminderLogo | Logo of inquiry reminders | my_logo.gif |
| inquiryReminderName | HTML-Title for inquiry reminders | MyCompany e-mail inquiry |
| inquiryReminderNamePlural | Regard for multiple inquiry reminders | MyCompany e-mail inquiry |
| inquiryReminderSubject | Regard for one inquiry reminder | Reminder: MyCompany e-mail inquiries |
| inquirySubject | Regard for outgoing inquiries | Rückfrage aus todo4teams |
| licenseKey | License key | the encode license |
| mailbackuppath | Path in the file system by which the incoming e-mails are saved | /home/backups/email |
| mailboxErrorEmail | Comma-separated list of email addresses which will get alarm e-mails when there are connection problems to the e-mail server | myfisrtuser@mycompany.com,myseconuser@mycompany.com, |
| mailboxErrorSubject | Regard of the alarm e-mails | please contact your system administrator |
| mailboxErrorTargetWorkgroupId | ID of the group that will get tickets when there are connection problems to the e-mail server | ie 17 |
| maintenanceEmail | E-mail address for support purposes | z.B. support@bergener-partner.de |
| maintenanceEmailSubject | Regard of support e-mails | todo4teams support report |
| MAX_SEARCH_RESULTS | Maximum number of possible matches in the archive search | ie 50 |
| REPLY_SUBJECT_FORMAT | Format of the subject of e-mail answers send with todo4teams | #%TICKETID // Re: %SUBJECT or Re: %SUBJECT (Sender: %FROM, To: %TO) where %TICKETID is the ticket id %SUBJECT is the subject of the received message resp. ticket title %FROM sender of ther received message %TO addressee of the received message %PREFIX predefined subject (i.e. "Ihre Anfrage an.." oder "Your request to..") |
| REPORT_LIMIT | Maximum number of lines of the relevant reports. | The default value is 65530. |
| REPORT_DATETIME_FORMAT | Datumsformat in den Excel-Berichten. | e.g. yyyy-MM-dd HH:mm for Year-Monath-Day Hour:Minute |
| SmsGatewayLogin | User name for the SMS-Gateway | user name |
| SmsGatewayPassword | Password for the SMS-Proxy | Kennwort |
| transferInterval | Time interval in seconds that the client will be updated in the in pull mode | ie 15 |
| UsageReport | Addressees and language of the todo4teams monthly report | to=admins[, supervisors, users] language=de |
| MAX_JOB_COUNT | Maximum number of initial loaded jobs(default: 1024) | ie 2048 |
| MAX_POLL_COUNT | Maximum number of initial loaded messages (default: 1024) | ie 2048 |
| UNRESTRICTED_SEARCH | Controls the restriction of archive search i.e. filtering for owned or assigned tickets. | true: enable unrestricted search, false: restrict search to owned or assigned tickets, local: search all tickets owned by or assigned to the groups of the user |