Roles of an Agent
In addition to the three above-stated basic roles which are provided by logging in to the system any user who is logged in as an agent can fulfill even more roles in todo4teams workflow.
The todo4teams workflow is deliberately kept simple and should be distinguished from complex workflow tools with their usually more complex processes. There are essentially four roles which an agent can occupy during his work with todo4teams. These are:
- Creator/Owner/Observer
- Editor
In addition to those directly in todo4teams involved roles there is the role of (often external)
- Experts,
who possesses more detailed knowledge and can be included on any questions by e-mail in the processing of a job.
In complex modeled process tools the role of the creator, the owner and the observer are likely separated and provided with various permits and qualifications. These roles are purposeful summarized together in todo4teams given the fact that during the duration of the processes any separation would add more complexity and would not make more sense in fulfilling the tasks. The typical processing time in todo4teams is in the order of minutes rather than days or weeks.
Go to The Editor Role...